Can I trust the suppliers on your site? is a free global travel search engine. We help you plan your trip, but we don’t handle bookings or take payment. Once you’ve found what you are looking for, we redirect you to the relevant online travel agency or airline to complete your booking. This means your booking is with them, not with, and it is always up to you to decide with whom you wish to book. We therefore strongly recommend that you read through the terms of use on the supplier’s website before booking. cannot be held responsible for the customer service levels of our suppliers and we therefore always recommend contacting the supplier directly with any issues.

However, we do love feedback so if you have had an experience with a supplier you feel we should be aware of, please don’t hesitate to contact us. We want all our users to have a good experience, and to that end, we make specific requirements to our suppliers.

For more information in regard to’s responsibilities, please see our Terms and Conditions.

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