As a free global travel search engine, TravelGooru.com helps you plan your trip, but we don’t handle bookings, nor do we have access to your booking information. Once you’ve found what you are looking for, we redirect you to the relevant online travel agency or airline to complete your booking. This means your booking is with them, not with TravelGooru.com.
Therefore, if you have questions about how to cancel or make changes to an existing booking, you should contact the supplier with whom you booked directly. You should be able to find the supplier’s contact details in your booking confirmation. If you do not have your booking confirmation, please see the above Help section: ‘Where is my booking confirmation?’
Depending on the supplier, different rules and options may apply for changes, cancellations and refunds. However, you should be able to read more about these on the supplier’s website.