If you are experiencing errors or have problems completing your booking once redirected to your preferred supplier’s site, we recommend you contact them directly as only they will be able to assist you.
However, if the error is critical and you feel it is something we should be aware of, please don’t hesitate to let us know.
I’m experiencing problems when using TravelGooru.com
PROBLEMS WITH PRICES
Please see the Help sections below regarding flight prices.
LINK TO SUPPLIER’S SITE NOT WORKING
If you find that the link to the supplier’s website is not working correctly (error message, linking to wrong flights, etc.) please send us as much detailed information about your search as possible (including screenshots if you can) and we’ll be happy to investigate further.
PROBLEMS AFTER BEING REDIRECTED TO THE SUPPLIER’S SITE
If you experience problems with completing your booking once redirected to the supplier’s site, the best thing to do is to contact the supplier directly as the issue is with their website, not TravelGooru.com.