TravelGooru.com is a free global travel search engine that helps you plan your trip, but we don’t handle bookings, nor do we have access to your booking information. Once you’ve found what you are looking for, we redirect you to the relevant online travel agency or airline to complete your booking. This means your booking is with them, not with TravelGooru.com.
Therefore, if you have questions about how to complete a booking, make changes to an existing booking, payment issues, cancellations, refunds, baggage questions, meal preferences, seating preferences or questions regarding what you can or cannot bring on the plane, you should always contact the supplier directly or check the airline’s website. You should be able to find the supplier’s contact details in your booking confirmation or on their website. If you do not have your booking confirmation, please see the following Help section: ‘Where is my booking confirmation?’